Accounting Success Manager (Accounting)

TL;DR

Accounting Success Manager (Accounting): Cultivating strong, long-term relationships with mid-market customers to ensure their success with hirify.global's Close Management solution. Focus on providing tailored consultative solutions, driving client engagement, and advocating for specific accounting needs to product and engineering teams.

Location: Hybrid in Los Angeles, California, requiring office attendance 3 days per week. Visa sponsorship is not available.

Salary: $68,000–$106,000 per year

Company

hirify.global is a leading Accounting Transformation Platform, providing cloud-based, AI-powered accounting workflow automation software for over 3,000 accounting teams.

What you will do

• Build and nurture robust, long-term relationships with key stakeholders within mid-market accounts.
• Deliver consultative solutions, product assistance, and training to help clients achieve their accounting operational goals.
• Respond to client inquiries, offer comprehensive product training, and establish regular Quarterly Business Reviews (QBRs).
• Partner with Product/Engineering, Sales, and Executive Leadership, sharing client insights.
• Understand unique business needs and provide direct product feedback to product and engineering teams.
• Strategize and manage the client renewal process in partnership with Account Management.

Requirements

• BA/BS degree in Business Administration, Accounting, Finance, or relevant fields.
• At least 2 years of accounting experience required.
• Thorough knowledge of basic accounting procedures and principles.
• Experience working with cross-functional teams.
• Proven ability to manage multiple projects, meet deadlines, and strong attention to detail.
• Strong analytical, problem-solving, listening, and communication skills.

Nice to have

• Experience in a customer facing role.
• CPA or related professional accounting certification.
• Prior experience with hirify.global or other close management tools.

Culture & Benefits

• Competitive and elaborate Benefits Package including Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance.
• Unlimited Vacation.
• Regularly rated as a Best Place to Work by Inc. Magazine and LA Business Journal.
• Values: Unwaveringly Authentic, Ambitious with Integrity, Empowered to Grow, Committed to Collaboration, Customer Obsessed in All Ways.