Account Manager (AI)

TL;DR

Enterprise Account Manager (AI): Owning and growing a portfolio of hirify.global's enterprise customer relationships with an accent on driving usage across new use cases and business units, and ensuring customers realize maximum value from hirify.global’s suite of engineering products. Focus on building deep, trusted relationships with technical stakeholders, understanding their evolving needs, and positioning AI products as a critical part of their engineering workflow.

Location: Onsite in New York City, San Francisco Bay Area, or Austin, Texas

Company

hirify.global is an applied AI lab building end-to-end software agents and collaborative AI teammates.

What you will do

• Own a book of enterprise customers, serving as their primary point of contact and trusted advisor.
• Drive revenue through renewals and expansion, managing a combined quota.
• Identify and execute expansion opportunities within accounts across new teams, use cases, and business units.
• Navigate layered customer organizations, working with engineering leaders, Tech and AI executives, procurement, and legal stakeholders.
• Deeply understand customer technical pain points, priorities, and roadmap to maximize adoption and value realization.
• Build strong, long-term partnerships with customers, ensuring their health and success.

Requirements

• 3+ years of enterprise sales, account management, or sales engineering experience.
• Experience owning client-facing relationships with technical audiences in enterprise settings.
• Demonstrated track record of driving renewals and expansion revenue.
• Technical acumen to understand complex technical problems and articulate how AI products address customer needs.
• Ability to thrive in ambiguous and rapidly changing environments.
• Customer-obsessed mindset with a passion for building lasting partnerships.

Nice to have

• Experience with AI tooling, developer tools, or infrastructure software.
• Background as a software engineer or sales engineer, or studied computer science.
• Successfully drove large expansion deals within complex enterprise accounts.
• Previously worked at a high-growth startup.
• A tinkerer and power user of AI tools.

Culture & Benefits

• Work in a small, talent-dense team solving some of the world's biggest problems.
• Opportunity to build AI that can reason on real-world tasks.
• Fast-paced, high-intensity environment.
• Focus on results, retention, growth, and consumption of products.
• Collaborate closely with leadership, engineering, and product teams.