Quality System/Application Administrator

TL;DR

Quality System/Application Administrator: Providing technical and functional support for the TipQA Quality software used within hirify.global with an accent on ensuring stability, reliability, and performance of the infrastructure. Focus on managing software upgrades, troubleshooting application-related issues, and collaborating on system integration.

Location: Hybrid – Buffalo, NY

Salary: $130,000.00–$180,000.00 Annually

Company

hirify.global is a performance culture company that empowers people to solve interesting technical challenges with trust and job satisfaction.

What you will do

• Administer and support the TipQA infrastructure, including its Oracle database and application server.
• Manage and execute software upgrades, patches, and implementations for the system.
• Provide day-to-day technical support to maintain system availability and performance.
• Collaborate with IT and business teams to ensure seamless integration with enterprise systems, including ERP interfaces and vendor portal.
• Assist functional subject matter experts with application-related issues and inquiries.
• Troubleshoot and resolve help desk tickets escalated by the Quality Support team and provide guidance to end users.

Requirements

• Bachelor’s degree in information technology, computer science, or a related field.
• At least seven (7) years of experience working with quality software.
• Strong working knowledge of SQL.
• Experience with Oracle databases and application servers.
• Familiarity with ERP systems and vendor portals.
• Demonstrated problem-solving and troubleshooting skills.

Culture & Benefits

• Comprehensive compensation package, including annual profit sharing and matching 401k.
• Opportunity to participate in an Employee Stock Purchase Plan, Flexible Spending, and Health Savings Accounts.
• Flexible paid time off, holidays, and a parental leave program.
• Comprehensive insurance coverage, including medical, dental, vision, life, and disability.
• Professional skills development through tuition assistance, mentorship, and leadership programs.
• Diverse and inclusive workplace with Employee Resource Groups, cultural events, and celebrations.