HubSpot & Business Systems Lead (HubSpot)

TL;DR

HubSpot & Business Systems Lead (HubSpot): Owning, optimizing, and evolving the CRM ecosystem to drive commercial performance and operational efficiency with an accent on scalable architecture and automation. Focus on translating business needs into CRM solutions, ensuring data integrity, and integrating HubSpot with wider business systems.

Location: Based in London, UK or Boston, MA, USA

Salary: $110,000–$120,000 USD per year (Boston) or £60,000–£70,000 GBP per year (London)

Company

hirify.global is building a world where transportation-as-a-benefit is accessible, affordable and measurable for employers and riders.

What you will do

• Act as the primary HubSpot manager and subject matter expert across Marketing, Sales, and Customer Success.
• Design and maintain scalable CRM architecture, including workflows, lifecycle stages, custom objects, and attribution models.
• Build and refine workflows to automate lead management, deal progression, onboarding, and customer lifecycle processes.
• Own CRM hygiene, validation rules, deduplication, and enrichment strategies, delivering actionable dashboards.
• Partner with Project Management, Revenue, Customer Success, and Operations leaders to translate business needs into CRM solutions.
• Ensure seamless integration between HubSpot and hirify.global’s wider tool stack.

Requirements

• 4+ years hands-on CRM administration and optimisation in a scaling or complex environment.
• 2+ years experience with HubSpot specifically.
• Proven strategic management of CRM architecture.
• Deep expertise in workflows, automation design, custom objects, schema design, reporting, data governance, user permissions, and lifecycle configuration.
• Experience partnering with Sales, Marketing, Customer Success, and Operations teams to design efficient, Customer-driven processes.
• Strong understanding of RevOps / Go-To-Market system design.

Nice to have

• HubSpot certifications.
• Experience designing CRM environments during high-growth or transformation phases.
• Familiarity with API integrations, JSON, or middleware tooling.
• Background in mobility, logistics, or B2B SaaS environments.

Culture & Benefits

• Mission-driven work focused on reducing CO₂ emissions and improving accessibility.
• Global exposure within a 120+ person team across the US, UK, and Spain.
• 100% coverage for medical benefits.
• Learning stipend and Lunch club Fridays.
• Work with best-in-class tech redefining how organizations move people.