Account Manager

TL;DR

Account Manager: Building strong relationships with clients and driving expansion within a select group, with an accent on client retention. Focus on onboarding, account management, and collaborating with the revenue team to ensure client success.

Location: Based on-site at our Brooklyn Navy Yard office with Remote Wednesdays.

Salary: $80,000-$100,000 On Target Earnings (OTE)

Company

hirify.global helps enterprises manage their technology through our end of life software platform, repurposing hardware and providing it to people who lack dedicated computer access.

What you will do

• Collaborate with the revenue team to achieve quarterly goals.
• Oversee post-sale processes to ensure smooth execution for mid-market clients.
• Serve as the main point of contact for customers, providing technical training and recommendations.
• Build and maintain relationships with existing clients, ensuring their ongoing satisfaction and success.
• Drive process improvement initiatives and implement best practices.
• Identify opportunities for expansion within your portfolio of clients.

Requirements

• A problem-solver with a keen business sense and consultative sales experience.
• Strong customer-facing skills, especially with mid-market clients.
• Proven experience upselling complex software in a managed model.
• 2+ years of B2B experience in a start-up or growth-stage company.
• Ability to work independently with minimal supervision and thrive in a fast-paced environment.

Culture & Benefits

• Comprehensive benefits such as medical, dental, and vision coverage.
• 401(k) plan.
• Prioritize transparency about our salary throughout the entire recruitment process.
• Investing in the lifetime value of each individual we meet and interact with.
• Embrace diversity and are committed to fostering an inclusive environment.