Professional Services Specialist (Cybersecurity)

TL;DR

Professional Services Specialist (Cybersecurity): Acting as a Single Point of Contact for hirify.global partners and end customers, driving initiatives for higher stability and satisfaction, with an accent on developing technical and commercial proposals and managing project work. Focus on clearing technical roadblocks, maintaining product knowledge, and developing remediation plans for negative dynamics.

Location: Remote from Egypt. Occasional international travel is required.

Company

hirify.global is a global leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect data for businesses and individuals.

What you will do

• Develop technical and commercial proposals (RFIs, RFPs, PSAs, SOWs) for prospective customers.
• Plan and manage implementation, consulting, and integration projects for end customers.
• Collaborate with R&D, Support, and Operations to resolve technical roadblocks during and after implementation.
• Maintain expertise in hirify.global products and provide customer consultations.
• Track customer run rates, develop remediation plans, and manage customer incidents and feature requests.
• Conduct quarterly reviews and manage internal organization development projects.

Requirements

• 3+ years in a Project Manager or Technical Account Manager role in a software or systems integration company.
• 3+ years of hands-on experience with SaaS, IaaS, storages, hypervisors, backup, disaster recovery, and RestAPI.
• Proficiency in IP network design/administration, DC/infrastructure design/operations, DBs administration, and server administration.
• Excellent communication, interpersonal, presentation, business analysis, project, risk, and relationship management skills.
• Ability to interact with multiple stakeholders, including C-level executives.
• Fluent written and spoken French and English.

Nice to have

• Python scripting.

Culture & Benefits

• Work in a high-growth, fast-paced global environment with 15 offices worldwide and 1800+ employees.
• Corporate culture focused on innovation, accountability, and impact.
• Opportunity to challenge conventional approaches and take ownership of outcomes.
• Be part of a global "A-Team" valuing resilience, adaptability, and continuous improvement.

Hiring process

• Candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance.
• Use of AI or external assistance during live interviews may result in disqualification.
• All employment offers are contingent upon successful completion of applicable criminal, education, and identity background checks.