Customer Success Engineer (Cybersecurity)

TL;DR

Customer Success Engineer (Cybersecurity): Providing existing hirify.global customers with technical product solutions and supporting the adoption of the hirify.global platform and services, with an accent on deployment health, value interventions, and identifying new use cases. Focus on acting as a security expert and consultant to customers, conducting architecture design reviews, and maintaining deep knowledge of the evolving cybersecurity landscape.

Location: Remote from Brazil

Company

hirify.global is a global leader in AI for cybersecurity, providing an essential cybersecurity platform to protect organizations from unknown threats using proprietary AI.

What you will do

• Act as a hirify.global and security expert and consultant to customers.
• Develop and maintain excellent, hands-on knowledge of the hirify.global solution across all coverage areas.
• Conduct deployment discovery and architecture design reviews for existing customers.
• Provide consultative guidance to customers on cybersecurity priorities and initiatives.
• Develop and refine discovery techniques to work with customer contacts of various personas.
• Utilize strong communication to form productive relationships with customers, partners, and internal teams.

Requirements

• 3+ years of experience in a relevant role, ideally within the cybersecurity industry.
• Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP).
• Experience within the cyber security industry preferred.
• Trilingual in Spanish, Portuguese, and English is required.

Culture & Benefits

• Global employee benefits include statutory benefits required by local laws.