Account Manager

TL;DR

Account Manager: Building and maintaining lasting relationships with United States hospitality customers and introducing them to hirify.global’s suite of products and integrations. Focus on maximizing the growth of your book of business and identifying accounts at risk to prevent churn.

Location: Canada or United States

Salary: $40,000 to $43,000 USD

Company

hirify.global's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Serve as the lead point of contact for your customers.
• Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms.
• Demonstrate software solutions to your customers, from core POS products to modules and upgrades.
• Negotiate contracts and close agreements to maximise the growth of your book of business.
• Collaborate with Customer Success Managers to identify accounts at risk and prevent churn.
• Track key book of business metrics like added MRR and net retention.

Requirements

• 2-3 years of experience in an account management, sales development representative or similar role carrying a sales quota.
• Understanding of solution-based consultative sales in a SaaS environment.
• Ability to use Salesforce.com and other technologies to manage and organise pipeline.
• Committed to a culture of positivity and high performance.
• Excellent written and verbal communication.
• Strong task and time management.

Culture & Benefits

• hirify.global provides a variety of employee benefits including medical, dental, wellness, life and disability insurance.
• 401K plan and match.
• Paid parental leave top-up.
• Paid time off.
• Inclusive workplace.