Senior Customer Activation Manager (Partnerships)

TL;DR

Senior Customer Activation Manager (Partnerships): Owning the activation, growth, and retention of hirify.global’s partner-referred customers with an accent on building and refining the Partner Success program. Focus on defining the implementation motion to drive activation and retention at scale.

Location: New York, NY (HQ), San Francisco, CA, Remote (US), Remote (Canada)

Salary: $126,000 - $235,813

Company

hirify.global is a financial operations platform designed to save companies time and money.

What you will do

• Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital.
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for hirify.global’s suite of products.
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.

Requirements

• Minimum 5 years of experience in Partner Success
• Fluency with partner ecosystem operations
• Exceptional project management and time management
• Excellent verbal and written communication
• Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
• Desire to learn our product inside out and know how to communicate this effectively
• Proven track record of exceeding quota and/or outperforming key target metrics
• Ability to anticipate customer needs and position product solutions accordingly
• High adaptability and ability to thrive in a fast-paced environment

Nice to have

• Experience with accounting partners, Private Equity, and/ or Venture Capital
• Experience contributing to the development and growth of new teams
• Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
• Experience with financial services sales
• Experience at a high-growth startup

Culture & Benefits

• 100% medical, dental & vision insurance coverage for you
• 401k (including employer match on contributions made while employed by hirify.global)
• Flexible PTO
• Fertility HRA (up to $10,000 per year)
• Parental Leave
• Unlimited AI token usage
• Budget for intra-office travel
• Relocation support to NYC or SF (as needed)