Principal Ux Research Manager (AI)

TL;DR

Principal UX Research Manager (AI): Leading a team to uncover customer behaviors, motivations, and needs to create impactful AI-powered products, driving product strategy through rigorous research programs. Focus on improving processes, culture, and influencing the approach to research with the thoughtful application of AI.

Location: Must be located in Redmond, United States

Salary: USD $163,000 – $296,400 per year

Company

hirify.global AI Design & Research team creates and delivers holistic customer experiences while imagining the future of web experiences.

What you will do

• Lead a team of UX Researchers to create clarity, generate energy, and deliver results.
• Understand customer behaviors, motivations, needs, and aspirations to build relevant and impactful experiences.
• Drive product strategy through rigorous programs of multi-stage research.
• Drive cross-team collaborations among all disciplines from early product stages to final implementations.
• Identify new opportunities and generate innovative ideas to improve our processes and culture.
• Elevate the research craft of the team and accelerate the adoption of AI in workflows.

Requirements

• Doctorate/Master’s/Bachelor’s Degree in Human-Computer Interaction, Human Factors Engineering, or related field AND 5+/6+/8+ years of user experience research and/or product development experience, or equivalent.

Nice to have

• 5+ years of people management experience.
• 8+ years of experience working in UX research or a related field.
• High-level research skills across methods, qualitative and quantitative (i.e. a Mixed Methods researcher).
• Excellent communication and presentation/storytelling skills.
• Experience with commonly used research tools, specifically AI-powered research tools.

Culture & Benefits

• Be part of a creative community of designers and researchers.
• Contribute to creating end-to-end web experiences for billions of customers worldwide.
• Work in an environment that embodies a growth mindset.
• Opportunity to influence at the highest levels of the organization.