Customer Marketing Manager

TL;DR

Customer Marketing Manager: Building and managing hirify.global’s inaugural Customer Advisory Board (CAB) program to foster deep partnerships with strategic enterprise customers. Focus on driving expansion revenue through targeted upsell/cross-sell programs and ensuring customers become lifelong advocates.

Location: Remote (US, Canada, Dominican Republic, Bulgaria, UK)

Company

hirify.global is uniquely positioned as the leading database for modern application development and is the backbone of applications used everyday by companies small and large, including 75% of the Fortune 500, touching the lives of billions of people.

What you will do

• Develop and execute marketing programs specifically designed to drive expansion within existing accounts, showcasing the value of new features and services.
• Design, launch, and manage hirify.global’s inaugural CAB program to foster deep partnerships with our most strategic enterprise customers.
• Own the strategy and execution of a global customer newsletter and other dedicated communication channels to keep customers informed of product updates and best practices.
• Grow the number of customer success stories focusing on the business benefits of why they choose hirify.global.
• Own public review sites, such as Gartner Peer Insights and G2, including creating a strategy to drive more positive reviews of hirify.global that align to the corporate narrative.

Requirements

• 5+ years of relevant marketing experience in a B2B technology company, preferably within the enterprise database or IT infrastructure space.
• Proven track record of developing core messaging and content that generates customer engagement and improves sales effectiveness.
• Ability to design marketing programs that contribute to expansion pipeline and customer retention.
• Sufficient understanding of database technologies.
• Must have a valid passport and be flexible to travel up to 10% of the time

Nice to have

• Ability to translate technical functionality into clear, jargon-free messaging for a variety of audiences.
• Superior multi-tasking abilities and the capacity to “manage sideways” in a fast-paced, globally distributed environment.
• You take initiative to find solutions and see complexity as an interesting challenge.
• Willing and able to roll up your sleeves to get things done while defining the “big picture”.

Culture & Benefits

• Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
• Collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities.
• Competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom.

Hiring process

• Submit your application along with your CV/Resume through our ATS Greenhouse on our hirify.global Careers site.