Account Manager (Cybersecurity)

TL;DR

Account Manager (Cybersecurity): Driving client retention and growth for enterprise cybersecurity solutions, ensuring project success and fostering strong client relationships. Focus on identifying business needs, providing viable solutions, and supporting strategic proposals and product expansion within accounts.

Location: Based in Dubai, UAE; in-office position. Requires travel across GCC Markets.

Company

hirify.global is a global cybersecurity leader providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry.

What you will do

• Collaborate with Account Executive and internal teams to manage client projects, ensuring objectives, budget, and schedule are met.
• Build and maintain direct client relationships through monthly or quarterly meetings.
• Support pre-sales activities, manage pricing/invoicing processes, and assist with contract development/renewals.
• Partner with Operations and Sales to manage client relationships, issues, and questions.
• Track client/partner metrics to understand success, issues, and growth opportunities.
• Consult with clientele on product updates and features, provide training, and act as an ambassador of hirify.global’s mission.

Requirements

• Arabic speaking is mandatory.
• Minimum of 2 years of experience in account management.
• Proficient in Microsoft Suite applications (Excel, Word, PowerPoint).
• Strong project management skills with the ability to manage multiple programs simultaneously.
• Excellent communication and presentation skills, with the ability to identify root causes.
• Strong analytical skills and a passion for sales and learning new technology.

Culture & Benefits

• Opportunity to work for a global cybersecurity leader in the MSP industry.
• Role involves driving retention and growth among a diverse clientele.
• Collaborative environment working with Account Executive and internal teams.
• Occasional travel required across target GCC Markets to meet customers and acquire feedback.
• Focus on improving security of servers and endpoints.
• Being an ambassador of hirify.global’s mission, brand, and product.