Business Operations Director

TL;DR

Business Operations Director: Leading and driving critical, cross-functional initiatives for a global travel and spend management platform with an accent on strategic planning, operational execution, and problem-solving. Focus on structuring ambiguous problems, identifying critical paths, and ensuring the delivery of material business outcomes.

Location: Hybrid, requiring you to be based within commuting distance of hirify.global's hubs in London, UK or Boston, USA, with an in-person attendance of 3 days a week.

Company

hirify.global is an intelligent platform for travel and spend management, automating bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• Lead end-to-end, cross-functional initiatives tied to the company’s highest priorities.
• Quickly develop a working understanding of new business areas to identify critical problems and levers.
• Structure ambiguous problems, identify the critical path, and support ruthless prioritization across the business.
• Drive alignment across teams, remove structural bottlenecks, and move work forward with speed and focus.
• Translate analysis into clear decisions and actions, and ensure results are delivered through execution.
• Work closely with senior leaders on high-criticality topics while also operating hands-on when needed.

Requirements

• Strong problem-solving background and experience applying it in real operating environments (e.g., Consulting, Strategy & Ops, scaling in leading tech companies).
• Experience in high-growth or scaling companies and comfort with ambiguity and change.
• Ability to flex easily across strategy, transformation, and operational execution.
• Deep understanding of business models, operating levers, and KPIs to drive better decisions.
• Clear bias toward execution and follow-through, owning critical work without close oversight and being accountable for results.
• High emotional intelligence, capable of building trust and driving change across teams and levels.
• Fluency in English is required, and resume must be submitted in English.

Culture & Benefits

• 25 days of annual leave plus bank holidays, competitive compensation, and equity ownership.
• Private medical cover, voluntary dental insurance, and discounted gym memberships.
• Company pension plan, life insurance, and income protection.
• Tax-efficient cycle and electric car schemes.
• Unforgettable hirify.global events, including a spectacular annual summer party.
• Access to Spring Health, a market-leading wellbeing partner providing therapy and coaching sessions.
• 12-16 weeks’ paid parental leave and 16 paid hours per year for volunteering.
• Up to 20 "Work from Anywhere" days per year.
• Four-week, fully paid sabbatical after 5 years of service.