Program Manager, Client Advocacy

TL;DR

Program Manager (AI): Taking end-to-end ownership of complex, multi-agency deployments for an AI-enabled platform, turning siloed data into operational intelligence, with an accent on strategic partnerships and driving product adoption. Focus on designing governance structures, aligning competing priorities, and ensuring measurable mission impact through on-site engagement with agency leaders and end users.

Location: Hybrid, based in Tampa, FL, with regular on-site engagements and travel.

Salary: $125,000 - $160,000 Annually + Benefits + Equity + Bonus

Company

hirify.global helps complex organizations solve problems with an AI-enabled platform, turning disconnected data into operational intelligence.

What you will do

• Serve as the operational backbone for the entire lifecycle of complex deployments, from executive engagement to value realization.
• Develop account plans, navigate politically complex stakeholder landscapes, and coordinate cross-functional teams to deliver outcomes.
• Spend a meaningful portion of time on-site building deep relationships with agency leaders and end users.
• Translate operational needs into product direction and ensure every deployment drives real-world impact.
• Design governance structures that enable clear decision-making and manage program protocols including contracting and compliance workflows.
• Serve as the connective tissue between Deployment Strategy, Training, Sales, Product, and Legal teams, critical for customer retention and expansion.

Requirements

• 7+ years leading complex, multi-party programs or implementations with demonstrated ability to establish governance and deliver outcomes across parallel workstreams.
• Experience operating in high-ambiguity environments, navigating competing stakeholder incentives and evolving constraints.
• Proven ability to build trust with senior customer leaders and maintain alignment through organizational change.
• Strong ability to lead matrixed, cross-functional teams through influence, setting clear expectations and driving follow-through.
• Experience in regulated, compliance-heavy, or public-sector-adjacent environments (government, healthcare, financial services, critical infrastructure) strongly preferred.
• Sufficient technical fluency to engage with IT leaders and engineers while maintaining focus on strategic outcomes.
• Willingness to travel regularly for on-site engagements.

Nice to have

• Direct experience in public safety, criminal justice, or mission-critical operations.
• MPA/MPP, government consulting, or public-sector background.

Culture & Benefits

• Work with a team of entrepreneurs driven by mission and passion to make a difference.
• Collaborate relentlessly, move with urgency, and act with purpose.
• Committed to creating an inclusive environment and celebrating diversity as an equal opportunity employer.
• Offers benefits, equity, and bonus compensation.