Manager, Account Management (EdTech/SaaS)

TL;DR

Manager, Account Management (EdTech/SaaS): Leading and developing a team of Account Managers to accelerate adoption and expansion of the MySchoolBucks platform with an accent on maximizing retention, identifying upsell opportunities, and enhancing the customer lifecycle. Focus on driving growth, achieving revenue targets, and elevating customer experience within the K-12 ed-tech sector.

Location: Onsite in Rochester, New York, USA

Salary: $85,000–$90,000 + Commission Compensation

Company

hirify.global is a leading provider of enterprise software and payments technology for K-12 school districts nationwide, empowering communities with tools to simplify tasks and elevate student experience.

What you will do

• Manage and develop a team of 5 Account Managers, driving performance and building deep product expertise.
• Develop strategies to maximize retention, identify upsell opportunities, and enhance the customer lifecycle.
• Lead the team to consistently achieve and exceed annual revenue targets.
• Build and oversee team pipelines, accurately forecasting growth, retention, and churn.
• Collaborate cross-functionally with Product Management, Sales, Marketing, and Implementation teams.
• Serve as the escalation point for strategic accounts and high-value opportunities.

Requirements

• 4+ years of account management or sales experience, including supervisory experience.
• Bachelor’s degree or equivalent experience.
• Exceptional communication and presentation skills with the ability to influence decision-makers.
• Strong relationship-building instincts, analytical strength, and a commitment to integrity.

Nice to have

• 5+ years of experience in K-12 ed-tech, SaaS, and/or payments.

Culture & Benefits

• Meaningful impact on the K-12 community.
• A team culture built on trust, innovation, and shared wins.
• A dynamic environment where your ideas will shape the future of school technology.
• Comprehensive benefits package including medical, dental, vision care, EAP programs, paid time off, and retirement/investment options.
• Charitable gift matching programs and worldwide days of service.