Account Manager RoW Market

TL;DR

Account Manager (Sales): Building and developing relationships with enterprise customers, managing their portfolio, and driving upselling and cross-selling opportunities with an accent on proactive improvement plans and personalized sales strategies. Focus on after-sales support, churn management, and promoting new products while collaborating with sales, product, and development teams.

Location: Onsite in Barcelona, Spain

Salary: €32,000–€42,000 OTEs (with a 20% of uncapped variables included)

Company

hirify.global is a fast-growing SaaS company headquartered in Barcelona, building leading business management software for HR, finance, and operations for companies of all sizes.

What you will do

• Build, engage, and develop top-quality relationships with enterprise customers through regular communication and proactive improvement plans.
• Manage your own customer portfolio, keep information updated, and build tracking reports.
• Accompany clients from contract signature, ensuring top-quality onboarding, implementation, and training.
• Maintain constant contact with existing clients to understand their requirements, needs, and expectations to strategize personalized sales plans.
• Provide after-sales support, cross-selling, up-selling, and churn management to guarantee a strong, long-term relationship.
• Promote and explain new products, services, and functionalities to existing customers.
• Work hand-in-hand with sales, product, and development teams, acting as their main contact person for valuable feedback.

Requirements

• English and Polish language professional proficiency.
• Previous experience in Sales; customer success and satisfaction experience is highly valued.
• Strong organizational skills with extensive use of CRM tools and portfolio management.
• Ambitious, self-motivated, and a positive team player.
• Committed, organized, proactive problem solver who loves helping people.
• Ready to work in a fast-paced, less corporate, startup environment and eager to take ownership.

Culture & Benefits

• High growth, multicultural, and friendly environment.
• Flexible schedules, pet-friendly office, and no dress code.
• Save expenses with Cobee and get your salary in advance with Payflow.
• Healthy life benefits including Gympass and private health insurance (Alan).
• Language classes with Preply.
• Structured career paths to support professional growth.