Sales Operations (Dialer & Campaign Manager)

TL;DR

Sales Operations (Dialer & Campaign Manager): Owning the day-to-day health and performance of outbound sales campaigns, managing lead distribution, and optimizing dialer tools. Focus on tracking campaign metrics, identifying performance drops, and providing actionable insights to improve contact strategies and conversion rates.

Location: London, On-site

Company

hirify.global is a London-headquartered payment and software service provider, serving small, local businesses across Europe with integrated tools.

What you will do

• Own the set-up, hygiene, and administration of multiple outbound campaigns.
• Manage and distribute lead lists into the right campaigns and to the right reps.
• Operate and optimise dialer and lead tools, including filtering and segmenting leads.
• Track core campaign metrics such as answer rates, dials per lead, contact rates, and conversion.
• Provide regular reporting on overall campaign health, sector performance, and coverage gaps.
• Compare different contact strategies and make recommendations to improve performance.
• Support closed-lost and win-back sequencing via HubSpot and email.
• Work within HubSpot and related systems to monitor pipelines, campaigns, and workflows.

Requirements

• Experience in sales, inside sales, call centre, or sales operations is essential.
• Strong analytical mindset, comfortable with numbers, simple maths, and working with metrics.
• Highly organised and detail-oriented, able to manage multiple campaigns at once.
• Confident working with data in spreadsheets/dashboards and turning it into clear, simple insights.
• Proactive and ownership-driven approach, ensuring campaigns are working properly.

Nice to have

• Experience in a call centre or outbound dialer environment.
• Previous Sales Ops / RevOps or similar operational support role.
• Familiarity with tools like HubSpot or other CRMs and outbound/dialer platforms.
• Experience running or supporting outbound campaigns.

Culture & Benefits

• Opportunity to create impact in a high-energy and connected culture.
• Benefiting from continuous learning opportunities.
• Supportive community proud to serve the mission.
• Comprehensive benefits.
• Commitment to creating an inclusive environment.
• Reasonable adjustments provided at any stage of the recruitment process.