Salesforce Loyalty Product Manager (Salesforce)

TL;DR

Salesforce Loyalty Product Manager: Lead strategy, design, and execution of next-generation loyalty experiences within the Salesforce ecosystem with an accent on loyalty program transformation, ROI modeling, and omnichannel integration. Focus on defining product vision, translating business objectives into actionable roadmaps, and driving loyalty innovation at scale.

Location: Hybrid in Frisco, TX with 2 days onsite; must be legally authorized to work in the United States without sponsorship

Salary: $70-80 per hour

Company

hirify.global is an execution company focused on digital transformation, analytics & AI, data management, UX, and technical platform integration.

What you will do

• Own product strategy and roadmap for loyalty transformation initiatives aligned with customer experience and business goals.
• Lead loyalty program redesign and replatforming, defining requirements and future-state architecture.
• Develop ROI models, business cases, and value realization frameworks for loyalty enhancements.
• Translate business needs into product capabilities leveraging Salesforce Loyalty best practices.
• Collaborate with engineering, UX, data, and business stakeholders to deliver loyalty features across Salesforce platforms.
• Evaluate loyalty platforms and emerging technologies to influence product direction.

Requirements

• Must have hands-on experience with Salesforce Loyalty Management and the Salesforce ecosystem (Service Cloud, Marketing Cloud, Commerce Cloud)
• Proven experience designing or optimizing loyalty programs in retail or e-commerce
• Strong analytical skills for Loyalty ROI analysis and customer lifetime value modeling
• Legal authorization to work in the United States without company sponsorship
• Ability to work hybrid in Frisco, TX with 2 days onsite

Culture & Benefits

• Comprehensive health, dental, and vision insurance with employer contributions to HSA and FSA accounts.
• Short-term and long-term disability insurance fully paid by employer.
• Life and AD&D insurance with options for additional voluntary coverage.
• Employee Assistance Program for legal, financial, and personal support.
• 401(k) retirement savings plan with 1% employer match.
• Career growth opportunities and regular team engagement activities.