Senior Account Executive - Western Europe (Italy)

Location: Italy - Remote. Territory: Italy, with a Western Europe focus.

Company

hirify.global Cognigy provides an enterprise AI-first customer experience platform combining generative and conversational AI across customer service channels.

What you will do

• Acquire new enterprise customers across industries, with Italy as the primary focus.
• Build and manage sales pipelines through self-directed prospecting and collaboration with BDRs.
• Develop territory plans and manage full sales cycles from account planning through negotiation and close.
• Lead consultative conversations with senior executives, including value mapping, business cases, ROI models, and digital transformation discussions.
• Coordinate RFP/RFI responses and collaborate with Presales, Marketing, Product, Finance, Leadership, and partner channels.
• Prepare and deliver demos, presentations, customer meetings, and industry event participation while maintaining accurate CRM records.

Requirements

• Proven enterprise sales experience selling SaaS in the wider contact center or conversational AI environment.
• Experience navigating sales cycles with management levels, particularly SVP and C-level stakeholders.
• Strong prospecting, organization, prioritization, communication, and customer-facing skills.
• Ability to independently drive sales cycles while leveraging internal resources and partner channels.
• Ability to work effectively in a remote environment.
• Fluency in Italian and English is required.

Culture & Benefits

• Remote work from Italy with local employment compliance through an approved Employer of Record partner.
• Payroll administration and statutory benefits in accordance with Italian employment regulations.
• Fast-paced, collaborative, and creative environment within a global company.
• Internal career opportunities across multiple roles, disciplines, domains, and locations.
• Exposure to AI, cloud, digital customer experience, and enterprise software innovation.