Account Manager, Enterprise (Marketing Technology)

TL;DR

Account Manager, Enterprise (Marketing Technology): Partnering with Enterprise Account Executives to expand customer relationships and maximize value from hirify.global technology and services, with an accent on commercially expanding customer relationships and identifying cross-sell/upsell opportunities. Focus on achieving quarterly upsell and renewals targets and collaborating with internal departments to drive feature adoption.

Location: Paris, with occasional travel for onsite customer engagement. This role implies hybrid working arrangements.

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver great customer experiences and drive value for consumers and businesses.

What you will do

• Commercially expand customer relationships and develop/close opportunities up to $100K.
• Analyze customer product usage to identify cross-sell and upsell opportunities.
• Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
• Collaborate with internal departments, including Solutions Consulting, Implementation, RevOps, Product, Legal, and Marketing.
• Coordinate resources to drive feature exploration and adoption.
• Achieve quarterly upsell and renewals targets.

Requirements

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent in a quota-carrying role and working with companies with 2,000+ employees.
• Drive, determination, and accountability.
• Excellent product knowledge and ability to learn a feature-rich application.
• Outstanding verbal, written, and presentation skills, with experience presenting value propositions to executive teams.
• Intermediate to advanced knowledge of Google Office and MS Office Suite (Word, Excel, PowerPoint) and Keynote.
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline.
• Excellent organizational skills and time management abilities.
• Proven ability to quickly get up to speed on new cloud apps and tools.
• Up-to-date on digital trends, especially in the mobile, web, and email space.

Nice to have

• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology.
• Prior experience in a startup technology company.

Culture & Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within hirify.global.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.