Client Account Executive (AI)

TL;DR

Client Account Executive (AI): Responsible for providing best-in-class account management across an existing portfolio of Dialpad customers with an accent on growing year-over-year revenue and demonstrating product suite value. Focus on developing and executing a sales strategy, meeting revenue goals, and cultivating customer relationships to drive positive outcomes for customers and Dialpad.

Location: Onsite in Austin, US

Company

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.

What you will do

• Own the sales process from start to finish for a portfolio of customers, collaborating with internal teams and partners.
• Create and execute an account plan to achieve quarterly goals and revenue targets.
• Cultivate relationships with customers to gain insights into their strategy and expansion plans.
• Generate pipeline and achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor for customers.
• Identify customers for the Customer Advisory Board and Executive Sponsor Program, advocating for their needs within Dialpad.

Requirements

• 7+ years of sales experience in a dynamic environment.
• UCaaS / CCaaS experience strongly preferred.
• Proven success in meeting and exceeding revenue targets in New Business or Client Sales.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience providing timely and accurate sales forecasts.
• Excellent time management, organizational skills, and attention to complex details.
• Proficiency with CRM software (e.g., Salesforce) and G Suite tools.

Culture & Benefits

• Competitive benefits and perks.
• Robust training program for professional development.
• Inclusive and vibrant office environment to foster collaboration and connection.
• Award-winning culture, recognized as a certified Great Place to Work.
• Opportunity to contribute to collective success and feel valued and empowered.