Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Owns technical leadership and solution design for CX AI opportunities in EMEA, partnering with sales to drive customer outcomes and shape deal strategy. Focus on designing future-state architectures that combine product analytics, marketing insights, and CX data, navigating international privacy frameworks, and advising executives on analytics maturity.

Location: London, UK. Willingness to travel across regionally distributed accounts as needed.

Company

hirify.global is a leading AI analytics platform helping over 4,300 customers build better products and digital experiences.

What you will do

• Own technical leadership across CX AI opportunities in EMEA, partnering with sales to shape deal strategy.
• Run structured discovery workshops to surface business goals, technical constraints, and success metrics.
• Design future-state architectures combining product analytics, marketing insights, and CX data within secure, compliant environments.
• Deliver tailored demonstrations showcasing hirify.global’s AI Agents, experimentation, and personalization workflows.
• Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls.
• Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction.

Requirements

• 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS.
• Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms.
• Strong understanding of web technologies, APIs, integrations, and modern data architectures.
• Proven ability to guide complex enterprise evaluations involving multiple stakeholders.
• Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments.
• Track record of running pilots, proofs of concept, and executive-level technical presentations.
• Exceptional written and verbal communication skills in English; additional EMEA languages a plus.

Culture & Benefits

• Operate from a place of humility, ownership, growth mindset, and customer-centricity.
• Commitment to Diversity, Equity & Inclusion (DEI) focused on psychological safety, empathy, and human connection.
• Thrive in fast-moving environments and adapt quickly as products and markets evolve.
• See collaboration as a force multiplier and actively seek diverse perspectives.