Strategic Account Manager (Software Services)

TL;DR

Strategic Account Manager (Engagement Manager, Traveltech): Building and expanding high-impact client relationships for enterprise accounts with an accent on value-based engagement and long-term account development. Focus on aligning client strategy with delivery outcomes, identifying new opportunities, and managing complex stakeholder ecosystems.

Location: Remote work is possible from Argentina, Brazil, Colombia, and Mexico, including specific locations like Monterrey (Mexico) and Rosario (Argentina).

Company

hirify.global is a software services company that partners with a leading airline group in Latin America.

What you will do

• Create and drive multi-year account development strategies aligned with enterprise client objectives.
• Build and expand long-term relationships with senior and executive stakeholders within large, complex organizations.
• Act as the primary relationship owner for strategic engagements in close partnership with Delivery leadership.
• Identify, qualify, and advance new opportunities within existing accounts, supporting cross-sell and upsell initiatives.
• Lead and support commercial activities including proposals, pricing discussions, and contract negotiations.
• Ensure delivery outcomes are clearly linked to business value and strategic objectives.

Requirements

• Extensive experience in Account Management, Engagement Management, Consulting, or senior Client Leadership roles with enterprise clients.
• 5+ years of experience in the software services industry.
• Proven track record working with large, complex organizations and managing multi‑million‑dollar engagements.
• Strong understanding of professional services delivery models and value-based partnerships.
• Demonstrated ability to manage complex stakeholder ecosystems, including C‑level executives.
• Proven history of driving account growth and expansion in enterprise environments.

Nice to have

• Good understanding of the airline and/or travel industry.
• 5+ years of commercial experience in the domain.

Culture & Benefits

• Vacation as per the laws of your country.
• Support with health insurance policies for you and your loved ones.
• 10 days sick pay without a doctor's note.
• Time off for state holidays, regardless of the client’s schedule.
• Pleasant environment with corporate parties and get-togethers.
• Comfort service for technical and everyday work problems.