Senior Implementation Specialist (Travel & Spend)

TL;DR

Senior Implementation Specialist (Travel & Spend): Ensuring efficient setup and adoption of Travel and Spend accounts for SMB customers with an accent on configuring workflows, approvals, and managing integrations. Focus on delivering a high-quality onboarding experience, troubleshooting issues, and coordinating with internal and external stakeholders.

Location: Based within commuting distance of hubs.

Company

Perk is an intelligent platform for travel and spend management, automating everything from travel bookings to expenses and invoice processing.

What you will do

• Lead onboarding projects for SMB Travel & Spend customers in Spanish-speaking regions.
• Drive adoption and activation by applying change management and financial understanding.
• Configure Travel & Spend setups, including policies, standard workflows, and approval flows.
• Coordinate stakeholders across finance, HR, IT, and travel management.
• Support ERP integrations such as Spend Export File, DATEV, and Xero, troubleshooting as needed.
• Manage identity and HR integrations through SSO, HRIS, and SCIM.

Requirements

• Spanish working proficiency is essential, as you’ll communicate with French-speaking customers and stakeholders daily.
• Solid experience in customer-facing roles, with hands-on ownership of onboarding or implementation work.
• Experience coordinating projects or workstreams within implementation or onboarding contexts.
• Strong communication and stakeholder management skills.
• A solution-oriented mindset with the adaptability to tackle challenges proactively.
• Highly organised, detail-oriented, and comfortable managing multiple moving parts simultaneously.

Nice to have

• Exposure to consulting, finance, or technology environments.
• Experience with customer onboarding or technical implementation.
• Familiarity with Spend Management solutions or similar platforms.

Culture & Benefits

• Competitive compensation and equity ownership in Perk.
• Generous allocation of vacation days plus public holidays.
• Private healthcare or a gym allowance.
• Life Insurance.
• Up to 20 "Work from Anywhere" days per year.
• Relocation support.