Background Verification Analyst (Spanish Speaking)

TL;DR

Background Verification Analyst (Spanish Speaking): Executing manual criminal record reviews and managing consumer disputes with an accent on FCRA compliance and risk mitigation. Focus on analyzing background check data and guiding clients through the screening process.

Location: Hybrid in Lehi, Utah. Must be based in one of the following US states: AZ, ID, UT, WY, TX, NC, FL, GA, SC, OH, PA, or IL

Salary: $15.05 - $23.08 per hour

Company

A global leader in AI-driven property management technology providing an essential operating system for owners and residents worldwide.

What you will do

• Review and analyze criminal records to assess applicant eligibility and mitigate client risks.
• Maintain strict compliance with Fair Credit Reporting Act (FCRA) regulations.
• Manage inquiries from clients and consumers via phone and email.
• Provide guidance to stakeholders on the next steps of the screening process.
• Utilize GenAI tools to accelerate deliverables and audit AI outputs for accuracy.
• Collaborate with team members to manage workload and resolve complex problems.

Requirements

• Fluency in Spanish (as specified in the job title).
• Strong attention to detail and ability to thrive in a fast-paced, high-stress environment.
• Excellent verbal and written communication skills for de-escalating difficult conversations.
• Ability to follow complex legal rules and regulatory guidelines.
• Must be located in one of the approved US hiring states.

Nice to have

• Experience handling sensitive information or delivering unfavorable decisions.
• Background in the multi-family housing industry.
• Bachelor’s degree.

Culture & Benefits

• Flexible and transparent culture with hybrid work options and frequent company recharge days.
• Comprehensive medical, dental, and vision coverage, including fertility benefits.
• 401(k) retirement plan with employer matching.
• Wellness initiatives including access to an onsite gym at HQ and mental health resources.
• hirify.global Cares programs for volunteerism and community giving.