L1 Support Engineer

Формат работы

hybrid

Тип работы

fulltime

Грейд

junior

Английский

Страна

Hungary

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

L1 Support Engineer (Customer Support): Providing first-level technical assistance and troubleshooting for clients with an accent on incident resolution and user satisfaction. Focus on resolving technical queries, adhering to shift schedules, and completing mandatory technical training.

Location: Hybrid in Budapest, Hungary

Company

hirify.global is a leading provider of digital credential and transcript management solutions.

What you will do

Provide first-level technical support to clients to resolve product issues.
Troubleshoot technical queries and provide effective solutions.
Complete a mandatory 3-week technical onboarding training.
Operate within a shift-based schedule, including potential evening and weekend shifts.

Requirements

Work authorization to work in Hungary (EU citizenship or valid work permit).
Fluency in written and verbal English.
Ability to start on June 15, 2026.
Availability to commit to the initial training schedule (16:00–00:00).

Nice to have

Fluency in Spanish.

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