Senior Technical Trainer

TL;DR

Senior Technical Trainer (SaaS): Designing, delivering, and scaling training across roles and regions, focusing on partner enablement and training other trainers. Focus on creating impactful learning experiences, adapting training for diverse audiences, and serving as a subject matter expert.

Location: Hybrid, to be based in Sydney (not remote); primarily supporting customers and partners across APAC.

Company

hirify.global is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.

What you will do

• Build outcome‑based live training curriculum with modular classes and hands-on workshops aligned to enterprise use cases and learner goals.
• Deliver virtual and in-person workshops across APAC to hirify.global customers and partners on hirify.global architecture and features and other technical topics.
• Deliver and scale private partner training and exam readiness workshops.
• Create curricula and help develop certification requirements for training and validating the qualifications of other hirify.global trainers.
• Serve as a hirify.global subject matter expert and technical resource for the ANZ team.
• Collaborate cross‑functionally with product management and development teams.

Requirements

• 5+ years in technical training, solutions engineering enablement, or developer education in a SaaS environment.
• Proven experience with current web technologies (React or other JavaScript libraries/framework, REST and GraphQL APIs, cloud-based microservices architecture, etc.)
• Expert at both virtual and on-site facilitation, with excellent presentation and facilitation skills.
• Demonstrated experience building programs, certifying instructors, and coaching to delivery standards at scale.
• Excellent collaboration and stakeholder management; ability to translate product releases and field feedback into updated training.
• Up to 25% travel, including international, may be required.

Culture & Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• A personal education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.