Enterprise Account Manager

TL;DR

Enterprise Account Manager: Managing a portfolio of Tier 1 enterprise accounts, focusing on building long-term relationships with key decision-makers and ensuring high levels of customer engagement and satisfaction. Focus on maximizing the value and usage of Perk, identifying growth opportunities, and driving upsell and cross-sell initiatives.

Location: Must be based within commuting distance of Perk hubs. Relocation support may be available.

Company

Perk (formerly hirify.global) is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• Own and manage a portfolio of Tier 1 enterprise accounts, building strong, long-term relationships with key contacts and decision-makers.
• Act as the dedicated point of contact for accounts, ensuring high levels of engagement and customer satisfaction.
• Develop a deep understanding of customers’ businesses to help them maximize the value and usage of Perk.
• Identify growth opportunities within existing accounts and drive upsell and cross-sell initiatives.
• Use data and analytics to deliver regular business reviews, performance reports, and strategic recommendations to senior stakeholders.
• Partner closely with internal teams to ensure smooth onboarding, integrations, and ongoing support.

Requirements

• Proven experience in enterprise account management, customer success, or a similar client-facing role.
• Experience managing top-tier or strategic customer accounts.
• Strong relationship-building, communication, and presentation skills.
• A commercial, results-driven mindset with customer satisfaction at the core.
• Ability to analyse data and translate insights into clear, actionable recommendations for customers.
• Fluency in written and spoken English and native in Dutch.

Culture & Benefits

• Competitive compensation and equity ownership in Perk.
• Generous allocation of vacation days plus public holidays.
• Private healthcare or a gym allowance.
• Life Insurance.
• Up to 20 "Work from Anywhere" days per year.
• Relocation support may be available.

Hiring process

• TA Interview (30 mins).
• Hiring Manager Interview (30 mins).
• Assessment Interview (60 mins).
• Values Fit Interview (30 mins).