Account Manager (AdTech)

TL;DR

Account Manager (AdTech): Managing advertising platform buys, client partnerships, and campaign execution for brands and agencies with an accent on driving customer value, account growth, and campaign optimization. Focus on strategic product adoption, data-driven insights, and leveraging AI to improve advertising efficacy.

Location: New York, NY. This role embraces a hybrid employment model, blending an in-office presence and work-from-home experience, serving communities across the United States.

Salary: The budgeted OTE inclusive of base + commission is in the range of $110,000 - $135,000 (base salary of $77,000 - $94,500) on an annualized basis.

Company

hirify.global (NYSE: KIND) is the essential neighborhood network, connecting neighbors, public agencies, and businesses in over 340,000 neighborhoods across 11 countries.

What you will do

• Manage all aspects of an advertiser’s platform buy, from customer onboarding to campaign execution.
• Build and manage strong partnerships with brand and agency partners, owning day-to-day communication.
• Provide excellent customer service by proactively monitoring campaign delivery and performance, solving related issues.
• Own data-driven upsell and renewal conversations to retain and grow advertising partnerships.
• Leverage internal tools and dashboards to analyze and optimize performance.
• Act as a platform expert, cultivating a strategic approach to product adoption.
• Participate in in-person hirify.global events and build in-person relationships with team members.

Requirements

• 2-5 years of experience in account management or client services at a digital media/advertising company or agency.
• Strong understanding of campaign strategy, execution, and optimization within a platform-based media buying environment.
• Proven track record of successfully retaining and growing customer relationships.
• Hands-on experience optimizing brand awareness and lower-funnel performance KPIs.
• Ability to thrive in a fast-paced and high-volume environment, managing multiple projects.
• Data-driven and analytical mindset to deliver actionable insights.

Nice to have

• Eagerness to explore and apply AI and emerging technologies.

Culture & Benefits

• Warm and inclusive hybrid work environment.
• Offers a variety of health plans, including a 100% covered employee-only plan.
• Provides a OneMedical membership for concierge care.
• Award a meaningful equity grant with quarterly vesting.
• Empowers employees to build stronger local communities.
• Emphasis on fostering an inclusive team and diversity of thought.