Client Account Executive (SaaS)

TL;DR

Client Account Executive (SaaS): Managing a portfolio of mid-market customers, focusing on strategic account management and growing year-over-year revenue. Focus on aligning Dialpad's product suite with customer goals and achieving revenue targets.

Location: Opportunity to be based in one of Dialpad Hubs in the United States.

Company

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.

What you will do

• Own the sales process from start to finish for a portfolio of Mid-Market customers.
• Create a territory account plan to achieve quarterly goals and activity metrics.
• Cultivate relationships with customers to align the Dialpad product suite with their strategies and expansion plans.
• Generate pipeline and drive an efficient sales process, exceeding quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor to customers.
• Identify customers for the Customer Advisory Board and Executive Sponsor Program.

Requirements

• 3-5+ years of experience in a closing sales role, with previous Mid-Market experience preferred.
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution selling techniques such as SPICED and/or MEDDPICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Culture & Benefits

• Dialpad offers competitive benefits and perks, alongside a robust training program to help you reach your full potential.
• Designed offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
• Recognized repeatedly as a certified Great Place to Work, ensuring every employee feels valued and empowered to contribute to collective success.