Product Manager, Agent Development (Healthcare)

TL;DR

Product Manager, Agent Development (Healthcare): Building enterprise-grade AI agents for healthcare to handle thousands of customer conversations, helping people with coverage, appointments, and billing while maintaining strict HIPAA compliance. Focus on ground-up discovery, working closely with providers and payers to identify new use cases and shaping the platform and healthcare roadmap.

Location: On-site in New York, NY

Salary: $180K – $390K

Company

hirify.global is creating a platform to help businesses build better, more human customer experiences with AI.

What you will do

• Build enterprise-grade AI agents for healthcare, partnering with engineers and customers.
• Discover new use cases and opportunities for AI Agents to deliver impact.
• Engage with customers to assess requirements and present demonstrations.
• Develop and improve hirify.global virtual agents to fit customer needs.
• Shape the platform and healthcare roadmap.

Requirements

• 5-7+ years experience in product development of highly technical products.
• Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
• Experience crafting messages for potential customers, including executives.
• Ability to communicate highly technical concepts to both technical and non-technical audiences.
• Degree in a technical field or equivalent professional experience.
• Genuine interest in healthcare and improving patient/member experiences.

Nice to have

• Experience in healthcare technology, health IT, or working with healthcare organizations.
• Understanding of healthcare compliance requirements (HIPAA, PHI handling, and healthcare data privacy).
• AI-related experience (experience with product development for AI agents a plus).
• Some coding experience with React, Typescript, and Go.
• MBA or equivalent professional experience.
• Past roles that interface with end customers to influence software development.

Culture & Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family.
• Retirement Plan (e.g., 401K, pension) with hirify.global match.
• Parental Leave
• Lunch, as well as delicious snacks and coffee to keep you energized.