Lead Product Manager (Healthcare)

TL;DR

Lead Product Manager (Healthcare): Defining and driving the product roadmap for eligibility verification, claims processing, and reimbursement systems with an accent on EDI integrations and regulatory compliance. Focus on leveraging AI and automation to improve real-time eligibility checks and reduce claim denials.

Location: This is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week.

Salary: $182,000 - $242,880

Company

hirify.global is a mental healthcare company on a mission to revolutionize mental healthcare by providing precision mental healthcare to over 10 million people globally.

What you will do

• Define and drive the product roadmap for eligibility verification, claims processing, EDI integrations, and payer reimbursement workflows.
• Partner with engineering, revenue cycle operations, data, and compliance teams.
• Improve real-time eligibility checks and automate claims submission processes.
• Ensure products meet HIPAA and other regulatory requirements while optimizing user experience and operational efficiency.
• Identify and resolve pain points leading to claim denials, slow reimbursements, or friction for members and providers.
• Strategically leverage AI and other technologies to gain efficiencies and mentor junior product managers.

Requirements

• 5+ years of product management experience, including experience in healthcare tech.
• Experience developing and delivering on strategic roadmaps tied to longer term company objectives.
• Deep familiarity with claims workflows, eligibility checks, and healthcare billing standards (e.g., EDI, X12).
• Demonstrated ability to lead cross-functional teams across operations, engineering, and compliance.
• Strong technical acumen and systems thinking, especially with complex data workflows and the ability to improve them with AI and automation.
• Experience using product analytics to inform priorities and drive improvements.

Nice to have

• Experience with payer-provider systems or clearinghouses.
• Familiarity with Medicare, Medicaid, or commercial insurance billing nuances.
• Track record of building products in a high-compliance, regulated environment.

Culture & Benefits

• Health, Dental, Vision benefits start on day one, with access to One Medical, HSA, and FSA plans (Spring contributes up to $1K for HSAs).
• Employer sponsored 401(k) match of up to 2%.
• A yearly allotment of no-cost mental health visits to the hirify.global network for you and your dependents.
• Competitive paid time off policies including vacation, sick leave and company holidays.
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure.
• Access to Noom, fertility care support through Carrot ($4,000 reimbursement), Wellhub, and BrightHorizons for child and elder care.
• Up to $1,000 Professional Development Reimbursement a year and $200 per year donation matching.