Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Maintaining deep customer relationships to drive account revenue retention and growth with an accent on delivering exceptional service and expanding hirify.global's footprint. Focus on defining account strategy, overseeing commercial activities, and identifying new opportunities within financial markets.

Location: DEU-Frankfurt. This role operates under a hybrid working / flexible model.

Company

hirify.global is a leading global financial markets infrastructure and data provider with 300 years heritage and 25,000 people globally.

What you will do

• Maintain overall customer engagement and ensure great service delivery to accounts.
• Drive growth by expanding hirify.global's footprint within accounts and identifying new opportunities.
• Oversee all commercial activities within accounts and define the account strategy.
• Build and embed a long-term trusted advisor relationship with customers.
• Responsible for forecasting, timely account reporting to management, and gathering competitor intelligence.
• Act as a single point of contact for client account management issues.

Requirements

• Minimum 3 years experience and a strong background in Sales/account management.
• Good understanding of the financial markets and key industry trends.
• Strong relationship building, selling, and negotiation skills.
• Ability to understand, articulate, structure, and solve client needs.
• Strong presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Mother tongue equivalent German language skills mandatory; English: fluency written and spoken.

Culture & Benefits

• Work within a global, diverse, and inclusive company with 300 years heritage.
• Hybrid working / flexible model with a focus on wellbeing.
• 90 Day Sales On-Boarding Program and continuous e-learning platforms.
• Opportunities for professional development through Quarterly Connects.
• Access to private medical healthcare, corporate pension plan, and annual wellness allowance.
• Two volunteer days a year to help make the world a better place, with matched fundraising.