Account Manager (Healthcare)

TL;DR

Account Manager (Healthcare): Managing and growing relationships with existing customers for a healthcare RTLS platform with an accent on ensuring successful system implementation, adoption, and ongoing satisfaction. Focus on identifying opportunities to expand value across client accounts and collaborating cross-functionally to meet client needs.

Location: Remote (United States)

Salary: $75,000–$85,000 USD per annum

Company

hirify.global acquires, builds, and grows enterprise software companies with dominant positions in niche vertical markets globally.

What you will do

• Lead client kickoff meetings and support training for system onboarding and adoption.
• Serve as the primary point of contact and client advocate for assigned hospital and healthcare clients.
• Drive adoption, engagement, and long-term success of the VersaBadge platform.
• Identify opportunities to expand solution usage and support account growth initiatives.
• Partner closely with implementation, support, sales, and product teams for a seamless client experience.
• Monitor account health, usage trends, and key success metrics.

Requirements

• Experience in healthcare, SaaS, account management, or customer success is preferred.
• Strong communication and interpersonal skills, with the ability to build trust and credibility.
• Client-focused mindset with a passion for serving healthcare organizations.
• Ability to manage multiple accounts and priorities in a dynamic, fast-paced environment.
• Comfortable working with CRM tools (e.g., Jira, Google Suite, Monday.com).
• Willingness to travel 40% or as needed to attend client site deployments.

Culture & Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Retirement savings plan with company match.
• Flexible remote work environment.
• Professional development opportunities and clear paths for career growth.