Customer Director (Life Sciences, AI)

TL;DR

Customer Director (Life Sciences, AI): Driving revenue growth and strategic partnerships with Life Sciences clients, focusing on expanding accounts through AI-powered solutions. Focus on leading commercial negotiations, ensuring successful delivery of AI solutions, and building key C-suite relationships.

Location: Hybrid (2 days in office, London)

Company

hirify.global is an AI company established in 2014, focused on transforming performance through human-centric AI for over 350 global customers.

What you will do

• Drive revenue growth by identifying strategic opportunities and onboarding new clients within the Life Sciences sector.
• Develop and implement robust strategic account plans aligned with client business objectives.
• Lead commercial negotiations and collaborate on sales planning and forecasting.
• Build trusted relationships with senior budget holders and C-suite stakeholders to ensure client satisfaction and retention.
• Manage and mentor cross-functional commercial teams.
• Represent hirify.global at industry events to build a reputation as a thought leader in AI-driven transformation.

Requirements

• Managed senior, complex stakeholder relationships in the Life Sciences industry, with consulting experience preferred.
• Experience leading large-scale AI/digital transformation projects.
• Possess a strong business development mindset with experience in sales methodologies and end-to-end deal process management.
• Be a practical problem solver with forensic skills to scope problems and identify client needs.
• A compelling communicator, comfortable translating data-oriented concepts for non-technical audiences.
• Experience in team mentorship and coaching.

Culture & Benefits

• Unlimited Annual Leave Policy.
• Private healthcare and dental coverage.
• Enhanced parental leave and family-friendly flexibility.
• Sanctus Coaching for personal and professional development.
• Hybrid working model (2 days in the Old Street office, London).

Hiring process

• Talent Team Screen (40 mins).
• Introduction Interview (60 mins).
• Commercial Interview (60 mins).
• Leadership and Principles interview (60 mins).
• Meet the MD, Commercial (30 mins).