Sales Operations Manager (SaaS, Fintech)

TL;DR

Sales Operations Manager (SaaS, Fintech): Managing client accounts from onboarding to renewal and refining client communications with an accent on smooth onboarding and strong business relationships. Focus on targeted outbound outreach, introducing new features, and collaborating across technical, business, and product teams.

Location: Global remote

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance, identity, and business verification for global clients across various industries.

What you will do

• Manage client accounts from onboarding to renewal.
• Guide clients on technical, business, and product levels, collaborating with internal teams.
• Handle quotes, agreements, and NDAs to ensure a smooth client onboarding.
• Research and identify potential prospects based on strategic development.
• Maintain highly targeted outbound outreach via email, phone, and LinkedIn to source meetings.
• Introduce clients to new features and manage new feature releases.

Requirements

• English: C1+ required
• Demonstrated account management experience in sales within B2B cloud/SaaS software or financial services/compliance/crypto.
• Familiarity with CRM pipeline management.
• Excellent communication and negotiation skills with strong attention to detail.

Nice to have

• Quick learner, ready to work in a fast-pacing and developing startup environment.
• Ambitious and willing to grow within a sales team.
• Responsible, detail-oriented, and self-organised.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance trackers.
• True flexibility in working hours, adjustable as long as productive and in sync with the team.
• Extra time off for birthdays, 10 personal days, 7 sick days, and additional Christmas/New Year holidays.
• Work on a mission to build a secure, accessible, and inclusive digital world, fighting fraud and making online services safer.
• Fair and transparent pay, benchmarked to the market.
• Globally distributed team working across continents and time zones.
• Clear goals, open feedback, personal development plans, and support for learning opportunities and role-specific events.
• Fully covered team offsites a few times a year for in-person collaboration and recharging.
• Provision of necessary tools and hardware for effective work.

Hiring process

• TA screening.
• Hiring Manager Interview.
• Final Interview.