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🧷Position: Client Success Manager
📍Location: Limassol | Hybrid
⚡️paytech — a dynamic fintech company pushing the boundaries of innovation in payments.
We deliver cutting-edge white-label payment gateway, payment orchestration, and financial management technologies tailored to our partners’ needs.
We’re looking for an experienced Client Success Manager to build strategic client relationships, drive revenue growth, and ensure long-term customer success across our payment solutions.
🧩Key Responsibilities:
• Serve as the primary point of contact for assigned live clients and build strong relationships with key stakeholders
• Develop a deep understanding of each client’s business, transaction volumes, and payment performance
• Lead client engagement: strategic meetings, performance reviews, and quarterly business updates
• Act as a trusted advisor with consultative, data-driven recommendations (market trends + client objectives)
• Identify and execute upsell/cross-sell opportunities across paytech’s product suite
• Own all commercial matters for assigned accounts
• Collaborate with product, tech, operations, and support teams to resolve challenges and manage escalations
• Advocate internally for client needs while balancing operational and commercial priorities
• Oversee invoicing, ensure timely payments, and support dispute resolution with finance
• Monitor account health and risks proactively to prevent churn
🗒Requirements:
• 2+ years in fintech (payments experience is a strong plus)
• Strong knowledge of payment gateways and working with enterprise-level merchants
• Fluent English + Russian (spoken and written — communication & documentation)
• Strong negotiation, consultative selling, and customer management skills
• Confident with CRM tools and data analytics
• Solid understanding of payments: APMs, card processing, fraud prevention, omnichannel solutions
• Strong communication, organisation, and problem-solving skills
• Willingness to travel when needed
🎁What We Offer:
• Growth and development in fintech
• No-bureaucracy culture where your ideas matter
• Work equipment tailored to your needs (Mac / Windows / Linux)
• Cozy Limassol office with great coffee, snacks, drinks, a PS5, and a rooftop view
• Team events, additional perks, private medical insurance after probation
• Full support with work permit arrangements
🌿 Contact:
📍Location: Limassol | Hybrid
⚡️paytech — a dynamic fintech company pushing the boundaries of innovation in payments.
We deliver cutting-edge white-label payment gateway, payment orchestration, and financial management technologies tailored to our partners’ needs.
We’re looking for an experienced Client Success Manager to build strategic client relationships, drive revenue growth, and ensure long-term customer success across our payment solutions.
🧩Key Responsibilities:
• Serve as the primary point of contact for assigned live clients and build strong relationships with key stakeholders
• Develop a deep understanding of each client’s business, transaction volumes, and payment performance
• Lead client engagement: strategic meetings, performance reviews, and quarterly business updates
• Act as a trusted advisor with consultative, data-driven recommendations (market trends + client objectives)
• Identify and execute upsell/cross-sell opportunities across paytech’s product suite
• Own all commercial matters for assigned accounts
• Collaborate with product, tech, operations, and support teams to resolve challenges and manage escalations
• Advocate internally for client needs while balancing operational and commercial priorities
• Oversee invoicing, ensure timely payments, and support dispute resolution with finance
• Monitor account health and risks proactively to prevent churn
🗒Requirements:
• 2+ years in fintech (payments experience is a strong plus)
• Strong knowledge of payment gateways and working with enterprise-level merchants
• Fluent English + Russian (spoken and written — communication & documentation)
• Strong negotiation, consultative selling, and customer management skills
• Confident with CRM tools and data analytics
• Solid understanding of payments: APMs, card processing, fraud prevention, omnichannel solutions
• Strong communication, organisation, and problem-solving skills
• Willingness to travel when needed
🎁What We Offer:
• Growth and development in fintech
• No-bureaucracy culture where your ideas matter
• Work equipment tailored to your needs (Mac / Windows / Linux)
• Cozy Limassol office with great coffee, snacks, drinks, a PS5, and a rooftop view
• Team events, additional perks, private medical insurance after probation
• Full support with work permit arrangements
🌿 Contact:
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