Client Success Manager (Fintech)

Формат работы

remote (Global)

Тип работы

fulltime

Грейд

middle

Английский

Страна

UAE, Cyprus

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Client Success Manager (Fintech): Owns client relationships post-onboarding, drives product adoption and ongoing usage with an accent on monitoring client activity, volumes, and engagement. Focus on proactively managing retention risks and coordinating internally to resolve issues efficiently.

Location: Europe / UAE (Remote or Hybrid)

Company

hirify.global is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services.

What you will do

Own client relationships post-onboarding.
Drive product adoption and ongoing usage.
Monitor client activity, volumes, and engagement.
Act as first point of contact for operational and commercial matters.
Proactively manage retention risks.
Coordinate internally to resolve issues efficiently.

Requirements

2–5 years experience in client success, account management, or operations.
Experience with B2B fintech, payments, or SaaS clients preferred.
Strong communication and stakeholder management skills.
Highly organised and detail-oriented.
Comfortable working with data and KPIs.
Fluent English required

Culture & Benefits

Competitive remuneration package.
Mostly flexible working schedule.
Training on the job with opportunities for career growth.
Hardware & software allowance or equipment provided.
Medical group insurance.
Regular team events and activities.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →

Текст вакансии взят без изменений

Источник - загрузка...