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обновлено 1 месяц назад

Senior It Delivery Manager

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK

Описание вакансии

Текст:
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TL;DR

Senior IT Delivery Manager: Optimizing and overseeing the end-to-end delivery of software development and support services for key customers, operating in a complex environment with legacy systems and modern technologies. Focus on building strong relationships, aligning customer business objectives with IT capabilities, and driving progress across multiple workstreams.

Location: Norwich, Hoddesdon, or United Kingdom

Company

hirify.global is a company that delivers software development and support services.

What you will do

  • Optimise and oversee the end-to-end delivery of software development and support services for key customers.
  • Act as the primary IT interface for the customer, building strong relationships and understanding their business objectives.
  • Coordinate a matrix-managed team, including Business Analysts, Solution Architects, Developers, and QA professionals.
  • Ensure work is accurately scoped, prioritised, scheduled, and delivered to plan.
  • Drive progress across multiple demanding workstreams and provide regular reporting.
  • Maintain service stability while supporting the transition to Agile ways of working.

Requirements

  • Experience in overseeing the delivery of software development and support services.
  • Strong customer relationship management and communication skills.
  • Ability to manage expectations and navigate challenging conversations.
  • Experience coordinating a matrix-managed team, including Business Analysts, Solution Architects, Developers, and QA professionals.
  • Knowledge of Agile methodologies.

Culture & Benefits

  • Work within the UK IT Team and collaborate with Software Services leadership, Account Managers, and operational colleagues.
  • Opportunity to influence and manage expectations while maintaining positive partnerships.