Senior Director, Renewals-Enterprise

TL;DR

Senior Director, Renewals-Enterprise: Driving retention and growth across the Americas enterprise portfolio, encompassing LATAM, Canada, and U.S. regions, strengthening Net Revenue Retention (NRR). Focus on building a high-performance, results-driven culture and influencing executive decision-making through data-driven insights and strategic recommendations.

Location: Remote (US)

Salary: $220,300—$630,900 USD

Company

Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence.

What you will do

• Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal.
• Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
• Lead the team to reach Account Growth Quotas (Renewal + Expansion).
• Own forecasting accuracy for the pipeline and bookings together with sales counterparts.
• Create win back plays for the Enterprise.
• Provide structured insights and customer and market trends in the Enterprise.

Requirements

• 10+ years' experience leading successful Renewals, Sales or Customer Success Teams.
• Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management.
• Strong business acumen and ability to navigate complex organizational structures.
• Expertise in negotiation, stakeholder engagement, and change management.
• Experience in SaaS or subscription-based business models preferred.

Culture & Benefits

• Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents.
• Medical, dental, and vision coverage starting on your first day.
• Mental health support, therapy sessions, and digital wellness tools via Employee Assistance Program.
• 401(k) retirement plan with company matching contributions.
• Opportunities to learn and grow through on-demand libraries, mentoring, workshops, and learning events.