Head of Product (Activation)

TL;DR

Head of Product (Activation): Defining and executing the product strategy for user activation and early adoption, leading multiple product teams to improve early engagement and conversion. Focus on connecting activation work to business outcomes and shaping a new product area through data-driven experimentation.

Location: Hybrid, requiring quarterly onsite presence for 5 working days at the Wrocław office.

Company

hirify.global develops a suite of communication and customer service SaaS products including LiveChat, ChatBot, and HelpDesk.

What you will do

• Own the product strategy for user activation and early adoption.
• Define how users discover hirify.global, understand its value, and activate key product capabilities.
• Drive measurable improvements in activation, early engagement, and conversion to active usage.
• Lead and scale the Product Websites, Product Activation, and Growth R&D teams.
• Set clear activation goals, metrics, and experiments across acquisition and in-product experiences.
• Partner with Marketing, Engineering, Data, and Customer Success to align activation efforts.

Requirements

• 5+ years in product roles, including leadership responsibility, in a SaaS environment.
• Proven experience owning activation, onboarding, or early adoption areas.
• A track record of improving activation, time-to-value, or early retention.
• Strong product sense combined with data-driven decision making and experimentation.
• Experience leading multiple teams with different mandates (product, websites, growth).
• The ability to connect activation work to business outcomes like conversion and early retention.

Culture & Benefits

• Hybrid work model with unlimited paid days off and sick days policy.
• Environment focused on outcomes instead of worked hours.
• Basic benefits like a Multisport card and private health care.
• Home office equipment budget provided.
• Opportunity to work with the makers behind hirify.global products like LiveChat and ChatBot.