Commercial Associate (Entertainment)

TL;DR

Commercial Associate (Entertainment): Driving B2B sales for special events and group bookings for Dopamine Land Singapore with an accent on managing inbound/outbound opportunities and closing deals. Focus on providing personalized customer care and supporting sales reporting and analysis.

Location: This role is based in Singapore for Dopamine Land Singapore.

Company

hirify.global is the world’s leading tech platform for culture and live entertainment, aiming to democratize access to culture and entertainment globally.

What you will do

• Manage B2B sales inquiries (inbound and outbound) for Dopamine Land Singapore.
• Handle customer communications from initial contact to booking confirmation.
• Close deals for group visits, birthday celebrations, and private events.
• Provide personalized customer care, ensuring high service standards.
• Collect and analyze customer feedback and support reporting on key performance metrics.
• Collaborate with marketing and operations teams for communication alignment and visitor satisfaction.

Requirements

• 2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment.
• Strong written and verbal English communication skills.
• Proactive, problem-solving mindset with attention to detail.
• Analytical ability for interpreting customer data and feedback.
• Comfort managing multiple priorities in a fast-paced environment.
• Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).

Culture & Benefits

• Opportunity to be part of a team democratizing access to culture and entertainment.
• Work with a proprietary cutting-edge technology and data-driven approach.
• Collaborate with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound.
• Dynamic and fast-paced environment for bar-raisers with a hands-on mindset.