Inside Sales Representative

TL;DR

Inside Sales Representative: Managing and growing assigned reseller accounts through proactive outbound sales of technology products including peripherals, servers, networking, storage, software, cloud services, and cybersecurity with an accent on upselling, cross-selling, and revenue generation. Focus on building customer relationships, resolving inquiries, coordinating order fulfillment, and maintaining accurate CRM records.

Location: Kallang Bahru, Singapore

Company

Leading technology distributor for the global IT ecosystem, connecting manufacturers and cloud providers to B2B experts via hirify.global Xvantage platform.

What you will do

• Manage portfolio of reseller accounts, drive sales via calls, emails, and digital platforms
• Identify upsell, cross-sell, and refresh opportunities; support deal registration and promotions
• Build long-term customer relationships as primary contact, understand needs and challenges
• Coordinate with internal teams for order fulfillment and resolve inquiries professionally
• Track sales pipeline, forecast revenue, and maintain accurate data in CRM/ERP systems
• Stay updated on vendor products, promotions, market trends, and participate in training

Requirements

• Diploma in Business Administration, IT, Engineering, or related field
• 3+ years in inside sales, channel sales, or IT distribution (preferred)
• Experience with resellers, integrators, or vendors is an advantage
• Strong communication and relationship-management skills
• Understanding of technology sales cycles, channel models, margins, and pricing
• Proficiency in CRM/ERP systems and Microsoft Office