Customer Marketing Lead, Enterprise (AI)

TL;DR

Customer Marketing Lead, Enterprise (AI): Developing and executing industry-specific customer marketing strategies for enterprise verticals with an accent on integrated, multi-channel campaigns featuring real customer stories. Focus on building industry-specific customer communities and evidence to drive sector-by-sector adoption of beneficial AI.

Location: Hybrid in San Francisco, CA or New York City, NY. Currently, all staff are expected to be in one of our offices at least 25% of the time. Visa sponsorship is available, but not guaranteed for every role/candidate.

Salary: $160,000–$200,000 USD

Company

hirify.global is a public benefit corporation focused on creating reliable, interpretable, and steerable AI systems.

What you will do

• Develop and execute industry-specific customer marketing strategies for priority verticals.
• Conceive and produce integrated, multi-channel customer campaigns (video, digital, events, social, paid media).
• Partner with brand and creative teams to embed customer stories into hirify.global’s brand campaigns.
• Build a portfolio of industry-specific customer references and stories showcasing Claude’s impact.
• Build and nurture industry-specific customer communities, advisory groups, and peer networks.
• Measure and report on the impact of customer marketing programs, refining strategy with data.

Requirements

• 8+ years of experience in customer marketing, industry marketing, or field marketing, ideally in B2B SaaS or enterprise technology.
• Experience producing high-production, multi-format customer campaigns beyond written content.
• Demonstrated ability to develop and execute marketing programs tailored to specific industry verticals.
• Strong storytelling abilities with the skill to adapt messaging for different industry audiences.
• Data-driven approach to measuring program effectiveness, with experience defining and tracking industry-specific KPIs.
• Bachelor's degree in a related field or equivalent experience.

Nice to have

• Background working with regulated industries where compliance and trust are central.
• Familiarity with AI/ML technologies and an understanding of industry AI adoption approaches.

Culture & Benefits

• Work as a single cohesive team on large-scale AI research efforts.
• Value impact, advancing long-term goals of steerable, trustworthy AI.
• Extremely collaborative group with frequent research discussions.
• Competitive compensation and benefits, optional equity donation matching.
• Generous vacation and parental leave, flexible working hours.
• Lovely office space in San Francisco in which to collaborate.