Services Engagement Director (AI)

TL;DR

Services Engagement Director (AI): Driving Professional Services bookings and revenue by creating and fostering relationships with stakeholders in new and existing customers, with an accent on developing strategic business plans and negotiating complex service deals. Focus on articulating the value proposition of hirify.global solutions and ensuring alignment with regional objectives and customer business outcomes.

Location: Sao Paulo, Brazil (Flexible, with travel up to 50%)

Company

hirify.global empowers over 8,000 organizations worldwide to improve customer and employee experiences through its AI-powered Experience Orchestration platform, hirify.global Cloud.

What you will do

• Create and drive bookings and revenue for Professional Services within a specified region or accounts.
• Develop strategic business plans and align with regional objectives.
• Manage relationships with sales executives and customers to understand needs and provide solutions.
• Articulate the value proposition of hirify.global solutions and recommend Professional Services to achieve customer outcomes.
• Prepare detailed proposals and SOWs, negotiate, and close deals.
• Maintain extensive market knowledge and ensure customer satisfaction and retention.

Requirements

• 5+ years of sales experience in a similar role.
• Experience selling services for Cloud/SaaS platforms, including AI-related services.
• Track record of successful booking and revenue attainment.
• Proven experience understanding customer needs and articulating solutions.
• Experience communicating, negotiating, and closing with executives and stakeholders (C-level).
• Fluent English.

Nice to have

• Knowledge or experience with Agile Methodology.
• hirify.global solutions knowledge.

Culture & Benefits

• Independence to make a larger impact and take ownership.
• Embrace empathy and cultivate collaboration.
• Work in a dynamic, fast-paced environment.
• Opportunities to learn and share knowledge.
• Focus on customer-centric solutions and strategic mindset.