Customer Account Manager (Automotive)

TL;DR

Customer Account Manager (Automotive): Leading customer expansion initiatives within the SMB segment by building relationships, up-selling, and cross-selling additional products and services. Focus on defining new sales strategies, driving deeper adoption of the software, and communicating thoughtful, customized solutions.

Location: This is a hybrid role, with in-office expectations 2 days/week in our Larkspur, California office. Benefits are mainly for U.S. based, full-time employees.

Salary: Average OTE for this position is $120,000 - $130,000.

Company

hirify.global is a cloud-based software company that provides solutions for auto-repair shops, trusted by over 3,500 shops across the U.S. and Canada.

What you will do

• Build and maintain a pipeline of high-quality opportunities within our SMB customer base.
• Define and execute new sales strategies to effectively showcase hirify.global's impact.
• Identify areas of the software customers engage in, drive deeper adoption, up-sell, and cross-sell additional products.
• Communicate accurate and realistic forecast information to management.
• Empathize with customers, understand their needs, and recommend thoughtful solutions.

Requirements

• 2+ years of sales experience, preferably at a technology company, with a track record of top performance.
• Experience managing month-to-month and multi-annual contracts with multiple products.
• Ability to understand hirify.global's technology platform and build meaningful relationships.
• Aptitude to operate in a highly ambiguous and fast-paced environment.
• Demonstrated passion for the startup community and new technology businesses.
• Superior verbal and written communication skills with charisma, empathy, humility, and humor.
• Willingness to travel 20-30% with onsite visits to clients.

Culture & Benefits

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date.
• Generous parental leave.
• 401(k) available upon hire.
• 11 paid holidays and flexible time off.
• Matching donations for approved charitable organizations.