Sales Operations Specialist (EdTech)

TL;DR

Sales Operations Specialist (EdTech): Supporting New Business Sales, Inside Sales, and Renewals teams by optimizing daily operations and improving efficiency and revenue outcomes. Focus on CRM management, data integrity, process improvement, and implementing contract workflows within the EdTech sector.

Location: Hybrid - occasional work from the London or Leeds office (UK)

Salary: £45,000–£50,000

Company

hirify.global is part of The Key Group, serving school leaders and trusts across the UK with authoritative guidance and intuitive EdTech tools.

What you will do

• Support New Business Sales, Inside Sales, and Renewals teams through scalable processes.
• Assist in Salesforce CRM management to improve usability and data accuracy.
• Ensure complete and up-to-date data for reliable forecasting and planning.
• Proactively identify process bottlenecks and develop solutions for efficiency.
• Help implement contract workflows and compliance checks.
• Assist the Business Analyst manager with reporting and renewal tracking, collaborating with Finance.

Requirements

• Experience using a CRM system is required; Salesforce expertise is highly beneficial.
• Analytical mindset with the ability to interpret basic sales data.
• Strong organizational skills and attention to detail for data accuracy and operational excellence.
• Clear verbal and written communication skills for various stakeholders.
• Desire to work cross-functionally with Sales, Finance, and Customer Success teams.
• Comfortable learning new tools and willing to explore AI-driven solutions.
• Ability to manage multiple tasks and support financial year planning through data modeling.

Culture & Benefits

• Emphasis on caring for and developing people, with training and support for progression.
• Socially conscious company with a fun work environment.
• Generous holiday allowance and flexible hours, with options to buy and sell holiday.
• Enhanced maternity pay.
• Free breakfast, fruit, and drinks.
• Regular socials.