Principal Sales Operations Manager (AI)

TL;DR

Principal Sales Operations Manager (AI): Defining the operations playbook and establishing foundations for enterprise sales teams to scale AI solutions with an accent on data, process optimization, and strategy execution. Focus on managing complex workflows, bringing structure to ambiguous problems, and connecting data to broader business context to influence hirify.global’s growth trajectory.

Location: Hybrid in San Francisco, California (must be in the office at least three days per week).

Salary: $191,000–$238,650 (San Francisco Bay Area)

Company

hirify.global is an AI Customer Service company on a mission to help businesses provide incredible customer experiences with its AI agent Fin.

What you will do

• Act as a trusted advisor and strategic partner to Global Enterprise sales leaders, providing data-driven recommendations.
• Develop, support, and refine scalable operational cadences for sales forecasting and performance reporting.
• Lead cross-functional projects, leveraging industry best practices in sales forecasting methodology and account coverage models.
• Collaborate with stakeholders across Sales, Business Systems, Sales Enablement, Finance, and Customer Success to drive alignment.
• Analyze sales performance data, maintain dashboards, and provide actionable insights to sales leadership.
• Identify opportunities to leverage AI to enhance existing processes, automate workflows, and improve insights.

Requirements

• 7+ years of experience in Sales / Field Operations, ideally within a high-growth SaaS or AI company.
• Advanced Salesforce expertise, including reporting, dashboards, and data integrity.
• Exceptional analytical and data modeling skills, expert in Excel/Google Sheets.
• Strong project management skills, able to manage multiple projects from scope to delivery.
• Exceptional communication skills, adept at presenting insights and recommendations to leadership.
• Strategic business acumen, able to translate sales strategy into operational plans.
• Bachelor’s Degree required.

Nice to have

• Experience with Tableau, Clari, Gong, Outreach, SQL.
• Experience with working closely with Enterprise Sales Operations.

Culture & Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Flexible paid time off policy and Paid Parental Leave Program.
• 401k plan & match.
• Hybrid working policy, with employees expected in the office at least three days per week.
• Radically open and accepting culture, focused on achieving goals without engaging in social or political advocacy.