Strategic Account Manager (SaaS)

TL;DR

Strategic Account Manager (SaaS): Managing customer relationships, driving product adoption within enterprise accounts with an accent on expanding product awareness and driving upsells. Focus on meeting sales targets, maintaining accurate pipeline management, and understanding customer needs to be a company builder.

Location: Palo Alto, California. Comfortable traveling to visit customers.

Salary: $110,000 - $140,000 plus variable, benefits, perks, and equity.

Company

hirify.global transforms technology complexity into business opportunity by connecting data, processes, applications, and experiences.

What you will do

• Manage a target book of current customers and corresponding exec relationships, driving additional awareness of the product within an enterprise.
• Drive product upsell and more consumption of the product.
• Meet and exceed annual & quarterly sales targets and key account management daily and monthly activities, including QBRs.
• Maintain accurate pipeline management with expert-level forecasting.
• Understand customer needs and requirements.
• Share best practices back into the organization.

Requirements

• 6-10 years experience in a full cycle, closing role, with a preference for prior account management/customer expansion focus
• Experienced in leading complex and commercially significant sales to IT and business leaders such as Finance, Operations and more
• Successful in selling software or technology solutions, ideally in the integration, middleware, automation or enterprise software space
• Experience in selling to both technical and business/executive stakeholders
• Prior AE or Account Manager experience in the SaaS or iPaaS space.
• Experience developing, handling, and owning relationships with customers
• Proven track record of consistently meeting or exceeding quota
• Experience handling and owning relationships with mid-market companies, including C-suite.
• First and foremost, you’re a sales person. You enjoy being in an evolving fast growing environment and you don’t like to sit back enjoying the comfort of a large corporate.
• You’ll have to be comfortable with the natural ambiguity that comes in a startup environment and not reliant on corporate safety nets.
• Natural curiosity to learn. While you will you will have product and field readiness enablement, you are comfortable being someone to learn product on your own “outside the classroom”, learn customer stories on your own “outside the classroom,” learn business outcomes of our customers on your own “outside the classroom.”

Culture & Benefits

• Fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Driven by innovation and looking for team players who want to actively build our company.
• Balancing productivity with self-care.
• Dynamic work environment.