Senior Researcher (HRTech)

TL;DR

Senior Researcher (HRTech): Leading and executing strategic, customer, and market research initiatives to inform the company's long-term strategy and decision-making. Focus on turning amorphous business challenges into specific research questions, facilitating various research methods, and ensuring findings are implemented through advanced storytelling.

Location: Hybrid in New York City Office, New York

Salary: $165,000–$181,000 per year

Company

hirify.global helps businesses get off the ground by enabling them to focus on running their business and solving HR issues.

What you will do

• Lead strategic, customer, and market research from design to implementation for executives and cross-functional teams.
• Partner with Product, Design, Finance, Marketing, and Customer Success to guide decision-making.
• Inform data-driven strategies, support long-term planning, and advise on growth opportunities or risk mitigation.
• Build insights fluency and customer obsession through education initiatives and scalable research systems.
• Facilitate a wide variety of research methods with customers, prospective customers, and external experts.
• Share research findings and ensure implementation using advanced storytelling and presentation.

Requirements

• Demonstrated ability to execute significant research projects end-to-end, likely with 5+ years of experience in a UX, market, or strategic research role.
• Highly skilled at stakeholder management and leading cross-functional projects, especially with executive stakeholders.
• Experience in a range of research methods, particularly qualitative and mixed methods.
• Comfortable turning amorphous business and product challenges into specific research questions research can answer.
• Excellent oral, written, and visual communicator, with the ability to focus research storytelling on the data’s potential impact.
• Work format: Hybrid, based in the New York City Office.

Nice to have

• Prior in-house experience strongly preferred.
• Background in service design or systems thinking strongly preferred.

Culture & Benefits

• Welcoming and casual environment with great benefits and wellness program offerings.
• Opportunity to interact with and learn from leaders in the startup community.
• Company values of Camaraderie, Openness, Grit, Integrity, and Simplicity (COGIS).
• Committed to maintaining a diverse, equitable, and inclusive workplace.
• Provides necessary support and reasonable accommodations for candidates with disabilities or sincerely held religious beliefs.